CommunicationsMitel Cloud

If you are looking for a managed business communications with predictable service levels and operational expenditure, the Mitel MiCloud service  has everything you need. Ideally suited to distributed organisations with multiple offices and / or mobile workers, the Mitel MiCloud service comes with hundreds of call control features, unified messaging, visual voicemail, hotdesking and audio, web and video conferencing capability. All this enables your business to improve productivity through better communication and team working, regardless of location.

Business Communications Mitel MiCloud is a scalable IP communications service that can allow organisations to dramatically reduce the capital investment, complexity and support costs associated with an on-premise solution. The Mitel MiCloud solution from MPS enables business agility through a comprehensive communications suite that combines IP telephony, unified communications, mobility and collaboration into one managed service.

Transform your business

Fully featured voice communications combined with a wide range of IP telephones enables our MiCloud service to be tailored to almost any business. Mobile devices can be incorporated to streamline communications and reduce call costs.

Staff are able to make better communication decisions using a corporate directory with presence and availability information. Distributed teams are able to work together from any location using audio, video and web collaboration.

Bespoke Communications

MiCloud is delivered from a secure data centre environment using VMware and vCloud technology to maximise availability. We can help you define your business requirements, manage the implementation and provide a point of contact for on-going support.

Choice of deployment model

We can combine on-premise and cloud communications to optimise head office, branch office and mobile deployment. The use of common software and IP telephones enables you to protect your existing investment when migrating from on premise to cloud.

 

	Features you can easily control – complete control of the extensive call handling and management features, all operated via an easy-to-use we interface.

	On demand with no hidden costs – you only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider.

	Lower call costs – All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates.

	Enables flexible working – helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobiles.

	Number choice – You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.

	A business continuity solution – Unexpected events such as snow, floods or strikes won’t disrupt your business. Because hosted telephony sits in the ‘cloud’, the service provides business continuity that allows your organisation to carry on making and taking calls..

One number anywhere – Callers need only dial one number to reach your desk phone or mobile phone simultaneously.